Traditionally organisations are structured along functional or departmental lines. Organisations often have, for example, finance, sales and marketing offices or departments. This type of approach to management often fails to deliver products and services that meet customer requirements.

Alternatively, activities can be managed as a process, each activity adding value to the last, leading ultimately to the satisfaction of the customer. The ISO (International Standards organisation) 9000 and 14000 series of standards adopt this approach allowing the host company to create simple user friendly documentation around their existing business practices.

Statius offers organisations both in the private and public sectors, whether large or small, the strategic advantage of an effective ISO processes and management system.

Quality Management - BS EN ISO 9000

Achieving certification to the internationally recognised quality management standard BS EN ISO 9000 is probably the most popular way for an organisation to implement a quality management system and demonstrate its commitment to quality. For many organisations it has become the expected standard.

The process of implementing ISO 9000 is usually one of making a large number of small improvements across a wide range of business processes. As such, the benefits of a properly installed quality management system are considerable and these benefits are quantified in the PowerPoint presentation available below.

Copyright free PowerPoint presentations explaining the benefits of the ISO processes can be viewed via the links below and/or downloaded from the down load area.

ISO 9000 - obtaining

ISO 9000 - maintaining